The iGo2 Group’s Services

Social Business Strategy Assessments: formulating policy & strategy through researching your brand, customers, partners and competitors.
Execution of Social Business Tactics: building your social presence and integrating into business processes. Training and empowering your employees and partners.
Social Business Intelligence: the social web is full of amazing data that with the right tools and analysis can be turned in incredible insights and intelligence on your markets, your customers and your competitors. Download our standard packages HERE.
Social Platform Implementation and Integration: delivering, installing, supporting and integrating best of breed product solutions for becoming a social business.

Why is Social Business Important?

Know what your customers or constituents are saying about your products, services and people on the social web and through social media?
Know what your customers are saying about your competitors’ products, services and people on the social web?
Know what your constituents feel about your policies, programs and plans?
Know what your competitors are saying about your organisation on the social web?
Understand how to improve customer service and drive improved satisfaction and customer loyalty through Social Technology?
Know how to drive improve product innovation through Social Technology?
Know how to develop a responsible Social Media Policy?
Understand that Social Media is NOT just a marketing responsibility? Having some young graduates “do” social media while the rest of the organisation carries on as normal is a recipe for failure!
Understand how social profiles and social selling can shorten your sales cycles and improve your win rates?
Want to Increase your revenue through the use of Social Technology?
Understand how to recruit, retain and engage your employees through social media?